1. Introduction
Autmates (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website autmates.com and use our services.
2. Information We Collect
Personal Information
When you fill out our contact form or book a consultation, we may collect:
- Full name
- Company name
- Email address
- Phone number
- Message content describing your business needs
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
- Device type and operating system
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and consultation requests
- Provide, maintain, and improve our services
- Send you relevant information about our products and services (only with your consent)
- Analyse website usage to improve user experience
- Comply with legal obligations
4. Third-Party Services
We use the following third-party services:
- Formspree — to process contact form submissions. Your form data is transmitted to Formspree's servers. See Formspree's Privacy Policy.
- Google Analytics — to understand how visitors interact with our website. See Google's Privacy Policy.
- Microsoft Azure — our website and services are hosted on Azure cloud infrastructure.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Lodge a complaint with a data protection authority
8. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience and analyse site traffic. You can control cookie preferences through your browser settings.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: contact@autmates.com
- Website: autmates.com